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Home Privacy Policy

Privacy Policy

PRIVACY POLICY

1. Collection, processing and use of personal data on the website:

In accordance with the provisions of the General Data Protection Regulation 2016/679 (GDPR) and Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you that to use some of the services offered by our website, it may be necessary for you to provide us with certain personal data which will be incorporated into automated files.

In compliance with the new provisions of Regulation (EU) 2016/679 of the EP and of the Council of 27 April 2016 and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights, concerning the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, we inform you that the data controller is PLANETA RELOJES S.L., with registered office at C/ Torneo, 48, Local 1, 41002 Seville.

To make any observations regarding possible infringements of intellectual or industrial property rights, as well as any of the content of the website, you can do so by sending an email to hola@planetarelojes.com or to the following postal address: C/ Torneo, 48, Local 1, 41002 Seville.

In general, the data collected will be processed for the purpose of providing the services offered through the website or attending to other types of relationships that may arise with PLANETA RELOJES S.L. as a consequence of the requests, management or procedures that the User carries out through the website. The data subject to processing will be those that you provide us through the forms that are on the page at any given time or through the emails that the User sends to the email addresses identified therein, as well as any others that are generated during the maintenance of the corresponding relationship.

 All fields marked as mandatory in any of the forms must be completed, so that the omission of any of them may make it impossible for us to process your request or provide you with the corresponding services.

 Additionally, during the collection of data, you may be asked for your consent for a series of other purposes that are not directly related to the service or the corresponding relationship. If you do not agree with these additional processing activities, please tick the box provided for this purpose as appropriate.

2. Purpose of the processing of personal data:

2.1. For what purpose will we process your personal data?

At PLANETA RELOJES S.L., we will process your personal data, collected through the Website, for the following purposes:

– Sending information requested through the forms provided on the Website.

We remind you that you can object to the sending of commercial communications by any means and at any time by sending an email to the aforementioned email address.

The fields in these records are mandatory, and it is impossible to achieve the stated purposes if this data is not provided.

 

2.2. How long will the personal data collected be kept?

The personal data provided will be kept for as long as the commercial relationship is maintained or until you request its deletion, and for the period during which legal liabilities may arise from the services provided.

3. Legal basis:

The processing of your data is carried out on the following legal bases that legitimise it:

– Free, specific, informed and unambiguous consent, as we inform you by making this privacy policy available to you, which, after reading it, you can accept if you agree by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.

If you do not provide us with your data or provide it incorrectly or incompletely, we will not be able to process your request, making it entirely impossible to provide you with the requested information or to contract the services.

4. Data retention:

Your data will be retained for as long as the relationship is maintained or for the years necessary to comply with legal obligations, until you request its cessation, or for the time necessary to carry out the purposes for which it was collected.

5. Recipients:

Your data will be kept under strict security measures that guarantee their confidentiality and security. Likewise, they will only be transferred to the following entities and for the following purposes:

-Entities and suppliers that provide services to PLANETA RELOJES S.L. for the correct execution of the sale of our products or services. Said entities and suppliers are duly accredited and sign a data processing agreement with us in compliance with current data protection regulations.

-Official bodies and entities in compliance with current regulations and laws.

Any international data transfer when using American applications will be adhered to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy.

Data will not be communicated to any third party outside of PLANETA RELOJES S.L., except by legal obligation.

6. Rights:

As an interested party who has provided us with your personal data, you have the full right to obtain confirmation as to whether PLANETA RELOJES S.L. is processing your personal data, and specifically you are empowered to exercise the following rights recognised by data protection regulations, in accordance with the provisions thereof:

– Right of ACCESS to your personal data.

– Rights to request the RECTIFICATION of inaccurate data.

– Right to request its DELETION when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

 – In certain circumstances, you may request the LIMITATION OF THE PROCESSING of your data, in which case we will only retain them for the exercise or defence of claims.

– In certain circumstances and for reasons related to your particular situation, interested parties may exercise their right to OBJECT to the processing of their data. We will cease to process the data, except for compelling legitimate grounds, or the exercise or defence of possible claims.

– In certain circumstances and for reasons related to your particular situation, you may request your right to data PORTABILITY.

You may exercise these rights or request further information by sending a communication to the postal address located at C/ Torneo, 48, Local 1, 41002 de Sevilla., or via the email address hola@planetarelojes.com

Furthermore, in the event that any of your rights have been violated, the interested party has the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), at C/ Jorge Juan, 6, 28001-Madrid or through the AEPD's electronic office: https://sedeagpd.gob.es/sede-electronica-web/.  

 

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